Coverage in Mexico and Canada | International Options | Cricket (2023)

Use your Cricket service while traveling in Mexico and Canada. There's no need to buy a new SIM card or switch to a local carrier--just turn on your Cricket phone! Other carriers may limit your usage or require a special per-day international add-on, but with Cricket Wireless Unlimited plans, your data travels with you to Mexico and Canada. So go ahead, post those vacation photos on social media, text and call friends and family back home, check your emails, and more.

On the Cricket Core Plan, for all data usage, Cricket may temporarily slow data speeds when the network is busy.

Cricket Plans that Include Mexico and Canada

All Cricket unlimited plans starting at $55/mo now include roaming data services plus unlimited calls and texts to and from Mexico, Canada*, and the U.S. This means you can use your phone when you travel to your favorite vacation destinations or visit family back home. Careful though! Calls, texts and data use while in Canada need to stay under 50% of your total usage in a 3-month period or you risk service being suspended. Primary phone usage must be in the U.S.**

*Calls and messages from the U.S. to the Northern Territories of Canada not included.

Data in Mexico and Canada

If you have a Cricket unlimited plan, you can use your high-speed data in Mexico or Canada. Regardless of your plan, if you use roaming data services on wireless carrier networks other than AT&T Mexico, your data usage may be reduced to 2G speeds. In addition, if you are not on an Unlimited plan, once you have exceeded the high-speed data allowance included in your plan, data speeds will be reduced to a maximum 128 Kbps for the rest of your monthly plan cycle.

Just as with calls and texts, cellular data usage in Canada needs to stay under 50% of your total usage in a 3-month period or you risk service being suspended. Primary data usage must be in the U.S.**

Note: Data speeds while roaming in Mexico and Canada are subject to the capabilities of the local service providers, your device, your rate plan, and your location. Also, if you use roaming data services on wireless carrier networks other than AT&T Mexico, your data usage may be reduced to 2G speeds.

Calling and Texting To and From Mexico and Canada

Regardless of your plan, you can receive unlimited text, picture and video messages (SMS and MMS) while traveling. If you decide to upgrade to an unlimited plan while in Mexico or Canada, you can start calling and texting as soon as you make your changes.

What you get:

  • Unlimited text, picture, and video message (SMS & MMS)
  • Unlimited calls

Keep in mind:

  • If you have one of the Cricket unlimited plansyou can receive calls and texts from anywhere in the world. However, you can only send texts and make calls to Mexico, Canada and U.S. mobile numbers.
  • Calls, texts, or data usage while in Canada cannot exceed 50% of the total usage.
  • Primary use must occur in the U.S. for Canada usage.

On the Cricket Core Plan, for all data usage, Cricket may temporarily slow data speeds when the network is busy.

Cricket's International Roaming partners

  • Coverage in Mexico is provided byiUSACell (AT&T Mexico)andTelcel.
  • Coverage in Canada is provided byRogers Wireless,TELUS, andBell Mobility.

For International coverage, see cricketwireless.com/map.

**View the complete Cricket International Terms and Conditions

Mexico and Canada Coverage FAQs

Dial 611 from your cell phone or +1-214-547-2346 from any landline phone to reach Customer Support while roaming in Mexico or Canada. You will need to call +1-214-547-2346 from another phone if you don't have a plan that costs $55/mo or more, or have not previously added Cricket International Roaming Mexico to your account. You can also use the myCricket app to chat with Customer Support.

(Video) Cricket Wireless New Data Only Plans w/ Canada/Mexico Use - $50/mo - 40GB

Dial 611 from your cell phone or +1-214-547-2346 from any landline phone to reach Customer Support while roaming in Mexico or Canada. You will need to call +1-214-547-2346 from another phone if you don't have a plan that costs $55/mo or more, or have not previously added Cricket International Roaming Mexico to your account. You can also use the myCricket app to chat with Customer Support.

If you're on one of the Cricket unlimited plans, your phone should automatically search for a wireless network. A connection can usually be made in 30-40 seconds. When the name of the local operator is displayed, your phone is ready to use.

If you're on one of the Cricket unlimited plans, your phone should automatically search for a wireless network. A connection can usually be made in 30-40 seconds. When the name of the local operator is displayed, your phone is ready to use.

In Mexico, to call a local number, simply dial +52 and the local number. To place a call or send a message to the U.S. or Canada, simply dial + 1 (area code) (number). In Canada, to call a local number simply dial +1 and the 10 digit phone number. To place a call or send a message back to the U.S., simply dial + 1 (area code) (number).

(Video) Public Health Care Options in Mexico

In Mexico, to call a local number, simply dial +52 and the local number. To place a call or send a message to the U.S. or Canada, simply dial + 1 (area code) (number). In Canada, to call a local number simply dial +1 and the 10 digit phone number. To place a call or send a message back to the U.S., simply dial + 1 (area code) (number).

The 911 emergency numberis unique to the U.S. Cricket Wireless' cellular partners in Mexico and Canada will route 911 calls made on a Cricket Wireless phone to the local emergency services provider.

The 911 emergency numberis unique to the U.S. Cricket Wireless' cellular partners in Mexico and Canada will route 911 calls made on a Cricket Wireless phone to the local emergency services provider.

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This could happen in some areas of Mexico if you're connected to the Nextel network. You will see "Nextel" in the top left corner of your phone. To make calls and send texts, you'll need to connect to a different carrier (iUSACell (AT&T Mexico) or Telcel). Try turning your phone off and then turning it back on again and look for either iUsacell (AT&T Mexico) or Telcel in top left corner.

This could happen in some areas of Mexico if you're connected to the Nextel network. You will see "Nextel" in the top left corner of your phone. To make calls and send texts, you'll need to connect to a different carrier (iUSACell (AT&T Mexico) or Telcel). Try turning your phone off and then turning it back on again and look for either iUsacell (AT&T Mexico) or Telcel in top left corner.

Yes, if Visual Voicemail is enabled on your phone and you are on one of the Cricket Unlimited plans (or $50/mo+ grandfathered plans).

(Video) Is MoXi Right For You? Comparing Mexico Financing Options

Yes, if Visual Voicemail is enabled on your phone and you are on one of the Cricket Unlimited plans (or $50/mo+ grandfathered plans).

Yes, if you've added the Mobile Hotspot feature and are on the Cricket Core plan or if you have the Cricket More plan (req’s compatible device). For unlimited plans, for all data usage, Cricket may temporarily slow data speeds when the network is busy.

Can I use my Mobile Hotspot feature in Mexico and Canada?

(Video) Understanding the Basic Mexico Insurance Coverage Options

Yes, if you've added the Mobile Hotspot feature and are on the Cricket Core plan or if you have the Cricket More plan (req’s compatible device). For unlimited plans, for all data usage, Cricket may temporarily slow data speeds when the network is busy.

FAQs

Can I use my Canadian cell phone in Mexico? ›

International Cell Phone Plans

Many carriers in the United States, like Verizon, AT&T, T-Mobile, Sprint, and others include international travel to Mexico and Canada in their plans. In that case, you're good to go. Enjoy using your phone in Mexico.

Will my phone work in Mexico? ›

Yes, American phones will work in Mexico as long as you have international coverage included in your cell phone plan.

Can I use my data in Mexico? ›

Roaming in Mexico is typically free for anyone coming from the US on major providers such as AT&T, T-Mobile, and Verizon. This includes data, texts, local calls, and calls back to the States.

Does Cricket Wireless have an international plan? ›

Cricket International includes unlimited calling to landlines and text messaging (SMS only) to mobile phones in 35 countries. Keep in mind Cricket Unlimited plans (and $50/mo+ grandfathered plans) already include text messaging (SMS only) to these countries.

How can I avoid roaming charges in Mexico? ›

When you're using Airplane or Flight mode, you don't need to worry about data use.
...
5. Are there any special Android or iPhone settings for international travel?
  1. Turn off roaming. ...
  2. Stop apps from sucking your data in the background. ...
  3. Turn off automatic downloads. ...
  4. Track cellular usage.
3 Oct 2019

What cell phone carriers work in Mexico? ›

About Using Cell Phones in Mexico

The principal operators here are Telcel, AT&T, Movistar, and Virgin Mobile. Telcel has the most extensive network coverage across Mexico although other operators are catching up and have good coverage especially in urban areas and along the country's main road highways.

Do I need an adapter for my phone in Mexico? ›

The electricity in Mexico is 110/120 volts. If you're coming from anywhere in North America, then no, you don't need a converter.

Can I use my phone on Wi-Fi in Mexico? ›

Relying on Wi-Fi is the simplest way to stay connected in Mexico since you do not need to secure any special hardware or plans in advance. Wi-Fi works exactly the same in Mexico as it does in the USA, and you can use all your current equipment.

Is $100 a lot of money in Mexico? ›

With today's exchange rates, $100 USD is about $1,900 – $2,000 MXN. Compared to wages, $1,900 MXN is about weeks' worth of salary for most manual labor jobs outside the major cities of Mexico.

How do I get data service in Mexico? ›

To purchase a SIM card with data during your trip to Mexico, you must first purchase it before or during your trip, through online stores such as Holafly, or through physical stores in Mexico, such stores are usually located at international airports such as Cancun International Airport.

How do you get Internet when traveling to Mexico? ›

Sommaire
  1. Internet in Mexico – Buy a prepaid SIM card or an international data chip before your trip.
  2. Internet in Mexico – Buy a local SIM card or chip at your destination.
  3. Internet in Mexico – Rent a portable WiFi modem.
  4. Internet in Mexico – Buy a portable WiFi modem.
  5. Internet in Mexico – Public WiFi.

Can you use unlimited data in Mexico? ›

But be aware that you'll have to pay a costly bill if you use data roaming in Mexico from your existing carrier. But if you get a Mexican international SIM card, you can visit Mexico City, Paraisos, or Cancun with unlimited data and domestic calls.

Does Cricket work in Canada and Mexico? ›

If you have a Cricket unlimited plan, you can use your high-speed data in Mexico or Canada. Regardless of your plan, if you use roaming data services on wireless carrier networks other than AT&T Mexico, your data usage may be reduced to 2G speeds.

Does Cricket charge for roaming in Mexico? ›

With Cricket plans starting at $55/mo ($50/mo after $5 Auto Pay credit), make calls, send texts (SMS & MMS), and use your rate plan data, including your high-speed data allowance, while in Mexico and Canada with no roaming charges.

Which Sim is best for international? ›

What Are the Best International Sim Cards?
  • Best Overall: GigSky 4G LTE/3G Data SIM Card.
  • Best for Your European Adventure: Orange Holiday Europe.
  • Best for eSim: OneSimCard Travel.
  • Best for Paying as You Go: Three Mobile Pay.
  • Best for Travelers on a Budget: Ultra Mobile Trial Kit.
11 Jul 2022

Does turning off Cellular data stop roaming charges? ›

Turn off Data Roaming or prepare for a trip. Need to avoid roaming charges because you arrived at your destination without an international data plan? Check your Cellular Data options and turn off Data Roaming. In the Settings app, tap Cellular, or Cellular Data, or Mobile Data.

Do you get charged for roaming when using Wi-Fi? ›

Using WiFi doesn't count as data usage no matter where you are, so when you don't have access to your home network, log on via WiFi to avoid roaming charges. Alternatively, airplane mode will turn off both data and WiFi options off when traveling away from your home network.

What to turn off to avoid roaming charges? ›

How to Avoid Data Roaming Charges on Android? It is recommended to disable your packet data so you can avoid extra charges and still be able to use the internet. Go to your phone Settings > Wireless and networks > Mobile Networks > Disable Packet Data.

Which carrier has the best coverage in Mexico? ›

The carrier that has the best cell phone coverage in Mexico is Telcel. They have the most extensive network and the most affordable service nationwide. With Telcel, customers can access cell service providers anywhere in the country and roam throughout North America.

What phone plan works best in Mexico? ›

The Best Cell Phone Plans for Living in Mexico: Telcel

All of the above mentioned providers offer similar no-contract-pay-per-month plans for similar prices. Telcel is, however, by far Mexcio's most popular cell phone provider and provide some of the best cell phone plans for living in Mexico.

Can I use my iPhone in Mexico? ›

Answer: A: Answer: A: Any unlocked iPhone that you buy directly from Apple will work in Mexico. However, you will have to return to the US if it ever needs service.

Is it better to use US dollars or pesos in Mexico? ›

The short answer is use pesos! Most businesses will take U.S. dollars, but it's better to convert your currency to pesos. You'll get better deals and it is the currency of Mexico. Many people get pesos from their bank at home before travel.

Do you need special chargers in Mexico? ›

This means that you will not need a converter or transformer but just a travel adaptor, because Mexico operates on a 127V supply voltage, which is within the 110-240V range that the dual voltage appliance operates on.

Are plugs in Mexico the same as Canada? ›

Electricity in Mexico is the same as in the U.S. and Canada, 110 Volts, 60 Cycle. You do not need a transformer or converter. Some older places may not have 3 hole ground receptacles with ground so you might want to bring one of those inexpensive adapters that go from a 3 prong plug to a 2 hole receptacle.

Can you text over WiFi in Mexico? ›

With WiFi you can basically do anything for free which include texting. However, you can't use your traditional texting apps to do this. Texting from your smartphone in another country means you will pay to send and receive texts messages if you send a traditional SMS.

Is WiFi calling free in Mexico? ›

That means WiFi calling is perfect for overseas travelers because there's typically no roaming or international charge for making calls or sending texts back home. And many carriers' plans include free calling to Canada and Mexico.

Can you use your Visa card in Mexico? ›

Which U.S. Credit Cards Work In Mexico? The major credit cards—Visa, MasterCard and American Express are accepted in most large cities and tourist areas across Mexico. Discover is accepted in some locations too.

Is it better to bring cash or credit to Mexico? ›

Paying with a credit card will give you the best exchange rate. Most restaurants, hotels and stores accept credit cards in Mexico.

Is $5 a good tip in Mexico? ›

It's up to you how much you tip, but the recommended amount in Mexico is between 10% – 20% (15% is a good standard in tourist areas) of the bill or ticket price.

Is 20 pesos a good tip? ›

Restaurants: For good service, a 10% tip is standard. For really good service, anything between 15% and 20% is acceptable. Street food: Again, tipping is not required or expected, but it is appreciated (saying “keep the change” is sufficient). Taxis: If the driver helps with bags, 10–20 pesos is a good tip.

Can you buy a SIM card without a plan? ›

Yes you can buy a SIM card without buying a plan. It will need to be activated and by the company it is registered to though. Those would be prepaid SIMs.

Do I need a VPN in Mexico? ›

Of all the countries in Latin America, Mexico has one of the freest internets. But that doesn't mean you don't need a VPN in Mexico — in fact, it's one of the best things you can do to ensure your continued online freedom.

Can you buy WiFi for Mexico? ›

In addition to fixed-line internet access and mobile data plans for your smart phone, you can also purchase wireless internet service for your home use in Mexico.

How can I get Internet access anywhere while traveling? ›

The Best Options for Internet Access when Traveling
  1. Use Your Mobile Provider. ...
  2. Buy a SIM Card for your trip. ...
  3. Use a Mobile Hotspot. ...
  4. Use a specialist roaming SIM. ...
  5. Consider Satellite Internet. ...
  6. Just use WiFi for Internet Access.
2 Jul 2022

Does Verizon Unlimited include Canada and Mexico? ›

Yes, with the Verizon Plan Unlimited you can make calls, send texts and use data within Mexico and Canada: Unlimited calls.

Does unlimited data cover international? ›

The Unlimited Plus plan is the way to go with Google Fi, as you can use your data at no extra cost when traveling overseas. Google Fi customers who pay by the gigabyte of data used are also eligible for this perk.

Why does my phone not work in Mexico? ›

Have you turned on the Roaming settings with your phone? This is typically in Settings>More Networks>Mobile Networks>Global data roaming set to Allow and Network Mode set to Global.

Does AT&T work in Mexico? ›

Enjoy AT&T service on both sides of the border. The same company you know and trust, with the same family. Allows you to use your eligible AT&T Unlimited plan, including talk, text, and data in Mexico without data usage limits. No Roaming Charges.

Does boost work in Mexico? ›

Traveling to Mexico? Boost plans now work in the US and Mexico for an extra $5/mo.

Is AT&T service free in Mexico? ›

AT&T Unlimited and MobileShare plan customers can talk, text, and use their plan data with an eligible device in Mexico or Canada without roaming charges.

Does Verizon charge for roaming in Mexico? ›

Roaming in Mexico and Canada is included in all Unlimited Plans.

Does tmobile work in Mexico? ›

Mobile Without Borders keeps you connected while traveling in Canada and Mexico with unlimited talk, text, and data with up to 5GB of high-speed data (or a maximum of your plan's high-speed data allotment, whichever comes first).

What should I do with my phone when I travel internationally? ›

Here are your easiest options.
  1. Put your phone in airplane mode. Only use it (besides features such as the camera) when you can connect to Wi-Fi. ...
  2. Get an international plan. Every phone carrier offers its customers international plans, which vary. ...
  3. Buy a prepaid SIM card.
20 Aug 2019

Can I buy an international SIM card at the airport? ›

Local sim cards can be bought online as well as in a store. In almost every country you will find local sim card shops on arrival at every big international airport.

Which SIM card works all over the world? ›

People looking for the all-round ol' reliable, OneSim is the go-to choice of travel SIM cards. For those who want the best data SIM card they can use overseas, that choice is KeepGo.

Do I need a SIM card to use my phone in Mexico? ›

The answer is YES!

— especially for solo female travelers in Mexico, like me — you really do need a Mexico SIM Card. Mexico is a wonderful country, but its technology infrastructure isn't as sophisticated as some countries, so a SIM card with data is the only way to ensure you're connected at all times.

What should I do with my cell phone when traveling internationally? ›

Buy a Local SIM Card

One of the most affordable ways to stay connected while traveling is to bring your phone and buy a prepaid SIM card at your destination. A SIM card is the tiny removable card in your phone that stores information about your mobile identity, such as your number and wireless services.

Is Mexico considered international for phone calls? ›

Follow these steps to call Mexico: Dial the exit code 011. This will let your carrier know you're going to make an international call. Dial 52, the Mexican country code.

How do you tip in Mexico? ›

Restaurants: For good service, a 10% tip is standard. For really good service, anything between 15% and 20% is acceptable. Street food: Again, tipping is not required or expected, but it is appreciated (saying “keep the change” is sufficient). Taxis: If the driver helps with bags, 10–20 pesos is a good tip.

How can I avoid getting charged with my phone abroad? ›

If you're concerned about high roaming charges, the easiest way to avoid this is to turn roaming off. Simply head to Settings on your phone and turn off data roaming. It may be a drastic option, but it'll give you peace of mind that you won't be charged for apps updating and running in the background.

What is the cheapest way to use your phone overseas? ›

The cheapest way to use your phone when traveling abroad
  1. Pay the international fee on your regular plan so it will work (usually) as soon as you get off the plane.
  2. Forego using the phone part of your smartphone and just use Wifi to connect.
  3. Buy a SIM card when you arrive at your destination.
8 Mar 2019

Do I need a SIM card if I have an international plan? ›

Bottom Line. We recommend foreign SIM cards with a few caveats. If you are traveling to multiple countries — among Britain, France and Spain, for example — you will need a separate SIM card for each country, and the costs will add up quickly.

How do I prepare my iPhone for international travel? ›

Before you go: To avoid fees and higher rates, contact your carrier by phone or online to shop international roaming plans. After arrival: Open Settings. Tap Cellular, or Cellular Data, or Mobile Data. Then tap Cellular Data Options and turn on Data Roaming and other settings suggested by your carrier.

Do you need an adapter for iPhone in Mexico? ›

Mexico uses the same outlets and power as the US (So does Canada).

How do I make calls while in Mexico? ›

call 1-800 from Mexico to USA & Canada.
  1. Calling from Mexico. 00 + 1 + area code + phone number. ...
  2. Calling Mexico. 011 + 52 + area code + phone number. ...
  3. Calling within Mexico. 3 digit area code + 7 digit phone number. ...
  4. Calling Cell Phones. ...
  5. Emergency Numbers.

How can I make free international calls from my iPhone? ›

If you're wondering about the best way to make international calls for free on your iPhone, FaceTime is likely your most convenient option.
...
How to Make Free International Calls with FaceTime
  1. Open the FaceTime app.
  2. Tap New FaceTime.
  3. Enter the contact name or number you wish to call.
  4. Tap FaceTime to start the call.
6 Apr 2022

Is Mexico considered international? ›

It is an international flight. Even though both contries are located on the same continent, Mexico is an autonomous country that has its own government. The United States is it's own country with its own autonomous government.

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