Friday 7 October, DFNI Editor Kapila Ireland: And that’s a wrap on the 37th annual TFWA World Conference & Exhibition. We hope you enjoyed our live coverage, please scroll down for highlights and pictures from the show. The energy and excitement across the industry is clear to see; travel retail is back to a flying start. Until next time! All the best from the DFNI-Frontier Team. (L-R) Felix Barlow, Chris Madden, Jill Sayles, Samara Burke & Kapila Ireland, and Joe Bates (not pictured).
1600: TFWA President Erik Juul Mortensen presented preliminary attendance figures for the TFWA World Exhibition at the closing press conference, revealing that the event attracted 5,983 visitors as of midday on Thursday 6 October – a +70% increase on 2021. The “vintage year” of 2019 attracted a record 7,215 visitors. Buyers & landlords represented 2,095 of this number, which was -12% down on 2019’s 2,388. The association has announced a new Board and Management Committee, which will elect its President in December. Read the full story here.
15.00: Foreohas returned to theTFWA World Exhibition and Conferencethis year, four years after its debut at the event in 2018, where it is announcing the launch of theLUNA 4 range. We caught up with Travel Retail Director Gary Leong.
14.30: DFNI was privy to an exclusive interview with singer-songwriter from Girls Aloud, Nadine Coyle, who was in Cannes with On the Mark Consultancy. Coyle is the face of Skin Generics, a K-beauty inspired skincare brand which is making strides in the inflight market.
14.30: Non-Gender Specific is demonstrating its full extended range at the show – and teasing further product development to come. It comes as it confirms new inflight listings and retail agreements. The new facial steamer is the latest item to join the range.
Founder Andrew Glass said: “I look at trends but really I follow my intuition.”
12:00 The annual Aéroports de la Côté d’azur cocktail party on the beach provided a chance to meet the new Chief Commercial Officer Candice Cadreils (right) and Chairman Franck Goldnadel.
11:00 Press joined Filipe Soete, President of the French Duty Free organisation AFCOV and Antoine Clement, Public Affairs Advisor at Hume Brophy for an overview of the DFTR situation in France, including both major opportunities and threats to the sector including the works towards implementing arrivals duty free in the country.
10.40: The Lego team is showcasing the brand’s new retail identity, with different colourings and strong digital engagement on their stand at the TFWA World Exhibition. An AR screen on stand allows shoppers to hold the box in front of a camera and see the finished Lego product brought to life on the screen. It is a part of the brand’s renewed focus on adult shoppers, alongside children, after Lego saw an upswing in engagement with older consumers during the pandemic.
10.00: Cigars should be treated and presented as a different category to traditional tobacco, according to Oettinger Davidoff Head Partner Markets & EMEA Duty Free Jean-Christophe Hollay.
He outlined the brand’s new approach for the post-pandemic era, which involves treating travel retail as a unique and separate market from the domestic business. But he believes this needs to be reflected in the treatment from retailers, with brands requiring the space and opportunity to showcase their luxury credentials and brand stories, rather than being stored in increasingly cut-off tobacco areas of the store.
09.00 DFNI caught up with Beam Suntory Global Travel Retail Marketing Director Manuel González on the company’s yacht Scirocco.
González explained how fast Bowmore single-malt Scotch whisky was growing in China, its more restrained peat flavour profile than some other Islay malts suiting local tastes. He also revealed that reprioritising Courvoisier Cognac in GTR was now a top priority for the company.
09.00:The final day of the exhibition is underway here in Cannes.23:00: The winners of the 2022 Frontier Awards were announced at a sold-out ceremony at the Hotel Martinez tonight.You can see a full list of all the winners here.
The Heathrow Airport team with Dufry’s Xavier Rossinyol (far left)
1800: Diageo Global Travel staged its final ‘Sunset Sessions’ panel event, a trio of thought-provoking sessions focusing on sustainable brand action for travel retail.
Yesterday’s panel featured Jennifer English, Global Brand Director at Baileys, Tamara Spada, Head of Marketing at Nestlé International Travel Retail and Nuno do Amaral, Chief Operations and Business Development Officer at ARI.
Finding innovative ways of creating sustainable packaging was a major talking point during the event. “Brands have a responsibility to support consumer decision making and demonstrate the action they are taking to support individual action,” said Jennifer English. “How ingredients and raw materials are sourced; made and grown; before they even get into a product, the production, the packaging; recycling, recycled content and recyclability; waste and shipping are all levers to pull. With the right action in these areas, we can make a significant difference.
“Diageo is looking to lead the industry to make changes in packaging – initially with a phased removal of the superfluous cardboard box – it has to be done in a measured and thoughtful way – so the consumer understands why some of their whiskies are no longer boxed – but it is an important step. Consumers want brands that make change simple.”
18.00 Brockmans Gin hosted a press conference last night at the La Mandela beach restaurant on the Croisette.
Brockmans VP International Pierpaolo Indelicato told guests that Brockmans Gin, an independently owned brand, was a well-established brand, growing distribution over two decades 55 markets worldwide. Brockmans is now one of the top four selling super-premium gin brands in the UK, Spain and Germany. “When you look at our performance in the domestic markets, there was a piece missing,” Indelicato said. “For whatever reason, duty free was not a priority.
“Obviously, COVID came and shook up our priorities,” he added. “When we started looking at the market share and performance, our share of the super-premium market was 6%, but in duty free just 1%. There was an opportunity there.”
Brockmans turned to ex-Stoli duty-free exec Jean-Paul Aucher to head up its drive to grow its travel-retail business. “This year is a transition year; 2023 is going to be hectic and better,” Aucher told guests. “My duty and ambition is to be present everywhere at the big lighthouse airports in the UK and with operators like Heinemann among others.”
15:00 Maestrani is celebrating the 100th anniversary of its Avelines Swiss chocolate praline brand at the show this week, following some high-profile activations to mark the centenary at Geneva airport earlier in the year. The company is also launching new Munz Swiss Organic Choco Balls. The three products in the range are Swiss Milk Choco balls, 60% Dark Choco balls, Caramel & Salt Choco.
Roberta Masia and Camelia Dau of Ferrero Travel Market with the new Nutella & Kinder Biscotteria display concept launched at Cannes
14.00. The Accolade Wines team showed that the New World has much to offer the fine wine connoisseur by staging a media tasting on its stand of four of its fine wines. Journalists were encouraged to taste an intriguing quartet of premier-tier Antipodean wines: House of Arras Vintage Rosé 2014 from Tasmania; Houghton Jack Mann, named after one of the Australian winery’s longest-serving winemakers; Barossa Valley’s St Hallett Old Block Shiraz 2018 and the iconic Eileen Hardy Shiraz, the pinnacle wine from the Hardy range.
13.30: “Now is the time to invest and ensure that travel retail is at the forefront of innovation.” That is how TFWA Conference Director Michele Miranda welcomed visitors to this morning’s Innovation Workshop.She was joined by Wassim Saade Founder & CEO, Inflyter; Morton Pankoke, MD, Intelligent Track Systems; Alexander Trieb, Founder of Duffle and John Williams, Global Scotch Director, Diageo, to address tech development in the market. You can read full coverage of the workshop here.
“It has been fascinating to see that this is one of the few areas that has not been fully digitised, this is where we aim for Duffle to come in,” Trieb announced.
“Travel retail is pre-destined for [convenience commerce].”
The panellists discussed the latest innovations for their companies and how collaboration and ease of data access will be key in driving sales through technology going forward.
13.00: Wassim Saade Founder & CEO, Inflyter, revealed at today’s TFWA Innovation Workshop that his company has partnered with 3Sixty Duty Free to offer home delivery for US Domestic Duty Free Travellers – an audience of 800 million per year.“That’s what allows us as Inflyter to survive,” Saade said. “We do accept failure, sometimes it doesn’t work, but if you’re not trying you will never know.”
12.00: Meadfa held a press conference where it announced additional details for its conference in Bahrain this November. Registrations for the event are ahead of where they normally are at this time.
12.00 Champagne Lanson staged a press conference at which Head of Travel Retail/Duty Free Edouard de Boisseu revealed that demand for Champagne in GTR had been growing strongly since May this year, driven by a very strong performance from the European market during the summer holiday season. He also highlighted the longer-term trend that Champagne (and sparkling wine) continues to gain a bigger market share of the overall wine category in GTR. The main focus of the event was the launch of Noble Champagne, a new, limited-edition high-end release from Lanson, and the Le Vintage 2012, which the company describes as “generous and intense on the nose”.
Emma Helleman PVM Intl product manager (right) Brand Manager GTR Femke van Veen (left)
11.00 Sugar confectionery firm Perfetti Van Melle (PVM) is aiming to put the fun back into travel retail after a tough couple of years for the industry. The company has even hired a human-sized tiger mascot to roam the Palais during the show to cheer people up!
On its stand, PVM is offering buyers an extended Chupa Chups plush animal backpack range featuring two new characters: a pink flamingo and green dinosaur design, each carrying 16 lollipops in Strawberry, Orange, Watermelon and Raspberry flavours.
PVM is also encouraging visitors to try its new travel-retail selfie station for Chupa Chups. You can have your photo taken as one of the Chupa Chups backpack animal family; take away a polaroid memento and enter your contact details to receive two fun digital photos.
11.00: Family-0wned Spanish company PYD‘s Brand Communications Manager, Maria Trolez says 40% of the company’s sales are from travel retail. It will launch a family category perfume next year. They can be found at Beach Village 2.
10:00 Ashley Williams Director of Travel Retail at Oribe Hair Care is meeting clients at the show updating them on the brand which has been in travel retail since 2014. The company began travel retail operations with Shingsegae in South Korea, and 90% of its business is in the country. It is working with other retailers and is in discussion with more to grow additionally in Asia, US and in Europe. Currently on MSC cruise ships, it will launch with The Ritz-Cartlon Yacht Collection.
0930:L’Occitane Group Travel Retail Managing Director, Estelle de Bure who was previously General Manager Travel Retail for Asia Pacific, says she is so happy to be back at the show after two years. The company is taking a multi-brand approach for the first time at the event, showcasing six brands: Melvita, Erborian, Elemis, Sol de Janeiro, Grown Alchemist, and L’Occitane.
Wednesday 5 October, 09.00:Wednesday kicked off with the annual L’Oréal Travel Retail press conference. Vincent Boinay, L’Oréal Travel Retail President, talked us through the beauty powerhouse’s ambitions to advance to a beauty-tech company. He spoke of how tech can allow the company to be more inclusive, personalise, make better recommendations, enhance retail experiences, augment scientific knowledge, and be kinder to the planet.20.00: Osborne wines hosted partners at the two-Michelin starred Le Bistrot des Anges, by Chef Bruno Oger, for a gastronimical delight on Tuesday evening in Cannes. The winery celebrated its 250th anniversary with guests.19.30: TheSunglasses Workshopreturned for 2022 with representatives from seven brands presenting their insights on the category.M1nd-set FounderPeter Mohn began the event by offering insights on shopper behaviour, including the fact that29% of sunglasses shoppers enter for browsing, with 25% looking to kill time and 18% seeing product from outside – which is higher than other categories.
19.00: Women in Travel Retail (WiTR) gathered for an enjoyable networking session and hear about the group’s 2022 charity – the Hope Foundation.
On arrival, attending ladies will be welcomed with a glass of delicious Chandon Garden Spritz courtesy of Moet Hennessy to start off what promises to be an enjoyable networking session whilst also hearing about, and raising funds for, WiTR’s 2022 charity – the Hope Foundation which helps to protect children living on the streets and in the slums of Kolkata, India.
19.00: La Martiniquaise, France’s second largest drinks group, held its annual beach party at the stylish Vegaluna Plage beach restaurant last night. Guests were entertained with a live rock band and a spoilt with delicious foods and a range of cocktails, including Espresso Martinis made with Marie Brizard Cold Brew coffee liqueur and gin and tonics made with Gibson’s Blood Orange gin. Guests were even able to play a game of pétanque!
17.30: Winemakers from five different countries including Albert Bichot, Cono Sur, González Byass, Masi and Symington highlighted some of their wines at a sunset aperitif in the industry’s first event for the Travel Retail Fine Wine Alliance event held at the Mandala beach bar on Monday evening.
17.00: Health and well-being brand Puressentiel’s President Marco Pacchioni and CEO Rocco Pacchioni gave a company update from their stand in the Yellow Village, followed by drinks at a penthouse venue opposite the Palais des Festivals.
The company is performing well in travel retail. It is present in 32 travel retail locations in Europe, India, Africa and French Overseas Territories. It has launched its anti-stress range which it is showcasing in Cannes as well as its other products. The French Laboratory offers natural products, made in France, based on essential oils, and using a 5-steps routine: Purify, Move, Relax, Boost & Protect.
Father and son Marco Pacchioni and Rocco Pacchioni
16.30 Tito’s Handmade Vodka is celebrating the brand’s 25th at Cannes this week with a special commemorative bottle. Launched by Tito Beveridge in Austin, Texas, in 1997, Tito’s is now the best-selling spirit in the US with sales of 11m cases last year, according to Impact Databank.
“We’re very excited to be exhibiting again in Cannes, this year with an expanded booth and a bar to offerTito’s cocktails to our friends new and old,” said Managing Director International John McDonnell. “Our stand features our 25thanniversary poster image, a collage of illustrations that pay tribute to our roots in Austin, Texas, our distillery, our commitment to pet welfare causes, and of course, Titohimself.”
1600: Rodenstock/Porsche Design’sMonika Lukic Global Retail & International Key Accounts Eyewear, Travel Retail & Online Account Manager and Lucas Gestin Director Global Retail & International Key Accounts Eyewear, are showcasing the new Autumn/Winter sunglasses collection. A new travel retail exclusive sunglasses collection will be launched in January next year. The company has seen worldwide growth and US growth is doing particularly well. There are plans to launch in cruise travel retail in Q1 next year.
1530: Victorinox’s Marcus Zobel (pictured left) and Thomas Bodernmann are at the exhibition, showcasing the portfolio including the brand’s innovatively designed watch collection. The company takes a premium approach to its brand offer. It is performing well and beating 2019 figures by far. The travel retail business is doing particularly well in LATAM, and Europe is coming back. The company is gaining new spaces with travel retailers. Victorinox is a well-known brand but still relatively small in travel retail, so there are plans to focus on growth in this channel.
1500: The Walker’s Shortbread team gave the GTR press a fascinating insight into the history of the famous Scottish biscuit brand and shared its exciting plans to grow its GTR business. The family-owned company is now expanding its GTR range with destination-specific packaging and products.
Distell Head of Marketing GTR, Rachel Hawes and Distell Managing Director Global Travel Retail, Luke Maga
14.00: Distell Global Travel Retail has unveiled two new Amarula products, Amarula Gin and Amarula Chocolate at a special launch event on its yacht during the show.
Amarula Chocolate is made with African cocoa beans and can be enjoyed neat over ice, in cocktails or added to coffee. Amarula Gin is the only gin made with marula fruit, but also features grains of paradise and orange blossom among its other botanicals.
Distell Managing Director Global Travel Retail Luke Maga said: “We think these two new pieces of innovation will really help the channel grow which is really important for everyone as we come out of COVID, but from a brand perspective it is really touching a unique part of the Amarula brand.”
1230: The Future of Airport Retail was discussed by a panel at the TFWA Airports Forum including; Incheon International Airport Corporation, Director Duty Free management Team Sung-Bin Im; IGA Istanbul Airport Chief Digital and Commercial Officer Ersin Inankul; Heathrow Airport Retail Director Fraser Brown.Presentations were given on how the three airports have been adapting their offer post-covid.
Sung- Bin In said there had been changes in shopping trends, there has been an evolution of consumption purpose. The corporation is enhancing luxury stores and creating a space focused on branding. It is planning a luxury duplex store and preparing for Incheon Airport Metaverse virtual shopping experience.
Ersin Inankul said Istanbul’s new aviation hub will have 108 monobrand stores, 33 duty free shops and 86 F&B units.
Fraser Brown said the focus is on Digital, Space, Retail and Offer at the airport. The offer has evolved and over 90% of its shops are open again; things are pretty much back to business as usual. There has been increased digital behaviour. Passengers now expect enhanced speed, innovation and personalised experiences. Heathrow Reserve & Collect is being ramped up as the digital retail proposition is growing.
William Ovens and Sarah Tounsi
11.00: Edinburgh Gin is the star attraction on Ian Macleod Distillers’ stand at Cannes this year. A new flavour, Orange & Basil, is being offered to buyers.
“It’s a beautiful addition to the range,” said Sarah Tounsi, Ian Macleod Distillers Trade Marketing & Business Development Manager. “It’ all about the natural flavour coming through. Interestingly, it’s a London dry style gin; we don’t anything after the distillation. We distil all of the flavour in that process, but because of the strong flavour coming through it’s more of a flavoured gin.”
The family-owned company is also showcasing its re-packaged, King Robert II, the best-selling value blended Scotch whisky in travel retail, and a new, accessibly-priced Speyside single malt, The White Cask, The First-Fill Edition.
10.30: Mondelēz International World Travel Retail (WTR) today announced a renewed category vision focused on driving greater penetration and accelerated conversion to deliver confectionery growth. The vision is built on three keys areas: a winning portfolio, to address growing need states and changing shopper preferences; elevating category awareness, through more physical and mental touchpoints; and delivering unique experiences, with outstanding and significant concepts.
10.00: Penfold’s winery has launched its new Cellar Reserve limited releases exclusively in global travel retail. The experimental wines explore select parcels from cooler climates from Australia’s wine regions and include a GSM blend, a Shiraz and a Cabernet. The accessible wines are targeted at the younger traveller demographic looking to learn and explore.
09.00: Fragrances, particularly artisanal and niche brands such as Le Labo, are on a high across Europe. Estée Lauder Travel Retail is showcasing its portfolio in Cannes which also includes Frederic Malle and By Killian in this category.
Nestlé’s Stewart Dryburgh and Tamara Spada
Tuesday 4 October, 0830: Day 2 starts with an update from Nestlé; the brand reveals how it is “growing forward” beyond confectionery. Wellbeing, coffee and new packaging initiatives. Read more here.
2000: At the spectacular Plage du Festival Davidoff, Flor de Caña rum and Neuhaus joined forces to stage the popular Masters’ Evening event for the first time in three years. Pre-Covid, the three brands had staged the gastronomic event annually since 2014.
Guests were treated to For de Caña cocktails such as the Flor Negroni , Neuhaus pralines and a wide selection of Davidoff cigars.
19.00: Qatar Duty Free’s Helen Bull welcomes guests to the TFWA Lounge as its official sponsor and encourages everyone to take part in the virtual penalty shootout game for a chance to win two first class tickets with Qatar Airways.
1800: Molton Brown and Japanese luxury skincare brand Sensai invited delegates to an event to discover more about their offerings and the Kao Beauty Brands. The event was held at Le Roof, Five Seas Hotel, Cannes.
The Molton Brown stand at the exhibition features the brand’s new 1971 store concept, showcasing its 50-year heritage as artisan creators of British fragrance and its vision for a more sustainable and digitally-engaged future.
At the heart of the display is the Molton Brown Bottle for Life, which is a cornerstone of the brand’s refill programme. The brand will demonstrate its latest innovations and ideas to increase sustainability in travel retail for visitors at the show.
1700: At the Majestic Hotel, Pernod Ricard Global Travel Retail (GTR) hosted a lively, well-attended panel event focused on arguably the hottest industry topic: sustainability. Chaired by consumer behaviour science expert Phillip Adcock, the panel comprised Pernod Ricard GTR CEO Mohit Lal; Pernod Ricard Global Head of Sustainability Vanessa Wright; Joanna Yarrow, former Head of Sustainable & Healthy Living at Ikea and now Founding Partner at M&C Saatchi LIFE; and appearing virtually from Paris, Mélanie Guilldou, VP Sustainability at Lagardère Travel Retail.
Both Lal and Williams explained that sustainability was at the core of Pernod Ricard’s mission and that while progress had been made in reducing the company’s environmental impact in GTR, there remained more to do.
Following the panel sessions, the media were given a guided tour of Pernod Ricard GTR’s new sustainability-focused suite at the Majestic, which showcases the more environmentally responsible materials and methods the French company is now using in travel retail.
1645: Caroline Roberts, Marketing Manager at Penderyn Distillery, is proudly flying the flag for Welsh whisky at Cannes this week. The award-winning Welsh distillery boasts an all-female distilling team and is expanding rapidly, opening a new distillery in Llandudno, North Wales in 2021. A new production plant in Swansea is also being built as part of a major deal to supply the Chinese domestic market.
The product focus for Penderyn this week will be Penderyn Faraday, a travel-retail exclusive expression, and The Headliner, the ninth release in the brand’s Icons of Wales range. Matured in Jamaican rum and port wine casks, The Headliner release is inspired by David Lloyd George, the only Welsh Prime Minister.
1630: At the TFWA Asia Pacific Exhibition & Conference press conference, TFWA President Erik Juul-Mortensen announces that an agreement with the Singapore Alliance group of partners has been made to hold the event in Singapore until 2026. He said: “We are truly delighted having reached that agreement. It’s a very dynamic place and the facilities are the best in the world.” The event next year will be held from 7-11 May at the Marina Bay Sands Expo and Convention Centre in Singapore. Read the full story here.1600: At the Guylian stand, Guylian CEO Tom Snick and his team hosted a chocolate-and-tea pairing session, matching specific chocolates from the Belgian company’s travel-retail exclusive Master’s Selection line with teas from around the world.
Snick explained that over the past 18 months Guylian’s packaging had been redesigned and that the original seashells recipe created by the company’s founder had been reinstated. “We’ve also done a lot of initiatives in the area of sustainability: Fairtrade, no palm oil, no soy, natural ingredients, moving to recycled packaging, and that’s only the first step,” he said.
Audrey Cardonne and Elodie Brunner
1430: At the Nuxe stand in the Red Village, the French beauty brand’s Travel Retail Trade Marketing Manager Audrey Cardonne and Head of Travel Retail Elodie Brunner, say it has good distribution in European airports and it has just launched in China; it hopes to continue to grow its travel retail presence in Asia/Pacific, and it will be moving into a new region in Europe soon.12.00: The exhibition is formally opened in a ribbon cutting ceremony by TFWA President Erik Juul-Mortensen and officials from Cannes.11.00: Operating Partner, AF Ventures; and leading voice on Clubhouse, Swan Sit talks about understanding technological change to help us. She discusses the Metaverse, Web3 and Blockchain.10.20: Next on stage is Rituals Cosmetics Founder and Chief Executive Officer, Raymond Cloosterman who talks about Sustainable Luxury with the theme of leaving the comfort zone.0930: Economist David McWilliams takes to the stage to talk about the current economic landscape.
0915: TFWA President Erik Juul-Mortensen opens the 37th TFWA World Exhibition and Conference, giving an update on the travel retail industry and how stakeholders must come together and adapt to the fundamental changes brought on by the pandemic in order to survive. Read the full story here.
0900: The 2022 TFWA World Exhibition & Conference starts this morning with the conference event. Speakers including TFWA President Erik Juul Mortensen will address the latest industry trends, the challenges of the past year and the journey for travel retail ahead. Insights, innovation and networking are the focus of this year.
Monday 3 October, 0830:Estée Lauder Travel Retail is honouring the 30th anniversary of the campaign at this year’s TFWA World Exhibition and Conference in Cannes, France with a takeover of the Majestic Hotel on the Croisette.
Sunday 2 October: It’s wonderful to be back in Cannes for the TFWA World Exhibition. The opening cocktail took place at the Carlton Beach where old friends and new colleagues all gathered, many for the first time in three years.
- (Video) Al Haramain Perfumes in TFWA World Exhibition & Conference 2021
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